Best CRM software (October 2026)
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Track leads, deals and customers in one place.
Only want free? See the best free CRM software, with what each free plan includes.
The ranking
- 1
Freshsales
by FreshworksGood all-round optionFreshworks' CRM with built-in phone, email and AI deal insights.
Pros
- Free trial
- Published per-seat price
- 21-day free trial
Cons
- Free plan: check on Freshsales's site
- 2
Pipedrive
by PipedriveGood all-round optionVisual sales-pipeline CRM built for small sales teams.
Free planFree trialPublished per-seat pricePros
- Free trial
- Published per-seat price
- 14-day free trial, no card
Cons
- No free plan
- 3
Zoho CRM
by ZohoLowest entry priceCustomisable CRM with a free edition for up to 3 users; part of the Zoho suite.
Pros
- Free plan
- Free trial
Cons
- Published per-seat price: check on Zoho CRM's site
- USD prices did not load; India prices shown
77/100Free plan, then INR 800 per user per month (India price) (≈ USD 8.29)Checked 2026-10-12 · source - 4
HubSpot CRM
by HubSpotBest free starting pointFree CRM with paid Starter, Pro and Enterprise hubs for marketing, sales and service.
Pros
- Free plan
Cons
- Free trial, Published per-seat price: check on HubSpot CRM's site
- Paid prices did not load when checked
Not yet ranked
We could not confirm these prices on the vendors' pages; they join the ranking automatically once we do.
- Salesforce Starter: Entry-level suite from the largest CRM vendor. See prices on Salesforce Starter's site Alternatives to Salesforce Starter
- Kommo: Sales CRM built around WhatsApp and other messengers, popular with small businesses in Latin America. See prices on Kommo's site Alternatives to Kommo
Compare all in a table
| Rank | Product | Score | Entry price (USD) | Free plan | Free trial | Published per-seat price | Action |
|---|---|---|---|---|---|---|---|
| 1 | Freshsales | 88 | 9.00 | Not confirmed | Yes | Yes | Visit site |
| 2 | Pipedrive | 80 | 14.00 | No | Yes | Yes | Visit site |
| 3 | Zoho CRM | 77 | 8.29 | Yes | Yes | Not confirmed | Visit site |
| 4 | HubSpot CRM | 42 | Free / usage | Yes | Not confirmed | Not confirmed | Visit site |
Entry price is the cheapest paid plan, converted to USD where the vendor prices in another currency. Usage-based prices are not compared.
What to check
Free plan. 2 of 4 confirm it.
Free trial. 3 of 4 confirm it.
Published per-seat price. 2 of 4 confirm it.
Score: features 30, free plan or trial 20, pricing transparency 25, entry price value 25. Commissions are never part of it. Full method.
Questions
What is the cheapest option?
Zoho CRM, from INR 800 per user per month (India price) (≈ USD 8.29).
Is there a free option?
2 of the 4 ranked products have a free plan.