Zendesk pricing (October 2026): plans and what you pay
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Zendesk lists 3 plans. Paid plans start at USD 19 per agent per month, annual. That is the same entry price as Freshdesk.
Zendesk plans and prices
| Plan | Price | Limits and notes | Billed yearly |
|---|---|---|---|
| Support Team | USD 19 per agent per month, annual | USD 25 billed monthly | — |
| Suite Team | USD 55 per agent per month, annual | — | — |
| Suite Professional | USD 115 per agent per month, annual | — | — |
From Zendesk's pricing page, checked 2026-10-12. Prices exclude tax. The vendor's page always has the current price. Price changes are logged in our software price tracker.
What it costs for your team
Monthly cost by team size, in USD at the listed per-agent prices (before tax and add-ons):
| Plan | 1 agent | 5 agents | 10 agents | 25 agents |
|---|---|---|---|---|
| Support Team | USD 19 | USD 95 | USD 190 | USD 475 |
| Suite Team | USD 55 | USD 275 | USD 550 | USD 1,375 |
| Suite Professional | USD 115 | USD 575 | USD 1,150 | USD 2,875 |
Compare every product for your exact team size in the cost calculator.
Before you buy
- 14-day free trial.
How Zendesk compares on price
| Product | Entry price | Free plan |
|---|---|---|
| Zendesk | From USD 19 per agent per month, annual | No |
| Zoho Desk | Free plan, then INR 420 per agent per month, annual (India price) (≈ USD 4.35) | Yes |
| Freshdesk | From USD 19 per agent per month, annual | No |
| Help Scout | Free plan, then USD 25 per user per month | Yes |
| Intercom | From USD 29 per seat per month | No |
Zendesk ranks 4th of 5 in the best help desk software ranking. See also: Zendesk alternatives, Zendesk vs Freshdesk, Zendesk vs Intercom, Zendesk vs Help Scout, Zendesk vs Zoho Desk.