Intercom pricing (October 2026): plans and what you pay
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Intercom lists 4 plans. Paid plans start at USD 29 per seat per month. That is the highest entry price of the 5 help desk software we rank that charge monthly.
Intercom plans and prices
| Plan | Price | Limits and notes | Billed yearly |
|---|---|---|---|
| Essential | USD 29 per seat per month | — | — |
| Advanced | USD 85 per seat per month | — | — |
| Expert | USD 132 per seat per month | — | — |
| Fin AI agent | USD 0.99 per outcome | — | — |
From Intercom's pricing page, checked 2026-10-12. Prices exclude tax. The vendor's page always has the current price. Price changes are logged in our software price tracker.
What it costs for your team
Monthly cost by team size, in USD at the listed per-seat prices (before tax and add-ons):
| Plan | 1 seat | 5 seats | 10 seats | 25 seats |
|---|---|---|---|---|
| Essential | USD 29 | USD 145 | USD 290 | USD 725 |
| Advanced | USD 85 | USD 425 | USD 850 | USD 2,125 |
| Expert | USD 132 | USD 660 | USD 1,320 | USD 3,300 |
Compare every product for your exact team size in the cost calculator.
How Intercom compares on price
| Product | Entry price | Free plan |
|---|---|---|
| Intercom | From USD 29 per seat per month | No |
| Zoho Desk | Free plan, then INR 420 per agent per month, annual (India price) (≈ USD 4.35) | Yes |
| Zendesk | From USD 19 per agent per month, annual | No |
| Freshdesk | From USD 19 per agent per month, annual | No |
| Help Scout | Free plan, then USD 25 per user per month | Yes |
Intercom ranks 3rd of 5 in the best help desk software ranking. See also: Intercom alternatives, Zendesk vs Intercom, Intercom vs Help Scout, Intercom vs Freshdesk.