Freshdesk pricing (October 2026): plans and what you pay
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Freshdesk lists 3 plans. Paid plans start at USD 19 per agent per month, annual. That is the same entry price as Zendesk.
Freshdesk plans and prices
| Plan | Price | Limits and notes | Billed yearly |
|---|---|---|---|
| Growth | USD 19 per agent per month, annual | — | — |
| Pro | USD 55 per agent per month, annual | — | — |
| Enterprise | USD 89 per agent per month, annual | — | — |
From Freshdesk's pricing page, checked 2026-10-12. Prices exclude tax. The vendor's page always has the current price. Price changes are logged in our software price tracker.
What it costs for your team
Monthly cost by team size, in USD at the listed per-agent prices (before tax and add-ons):
| Plan | 1 agent | 5 agents | 10 agents | 25 agents |
|---|---|---|---|---|
| Growth | USD 19 | USD 95 | USD 190 | USD 475 |
| Pro | USD 55 | USD 275 | USD 550 | USD 1,375 |
| Enterprise | USD 89 | USD 445 | USD 890 | USD 2,225 |
Compare every product for your exact team size in the cost calculator.
Before you buy
- 14-day trial of Enterprise.
How Freshdesk compares on price
| Product | Entry price | Free plan |
|---|---|---|
| Freshdesk | From USD 19 per agent per month, annual | No |
| Zoho Desk | Free plan, then INR 420 per agent per month, annual (India price) (≈ USD 4.35) | Yes |
| Zendesk | From USD 19 per agent per month, annual | No |
| Help Scout | Free plan, then USD 25 per user per month | Yes |
| Intercom | From USD 29 per seat per month | No |
Freshdesk ranks 5th of 5 in the best help desk software ranking. See also: Freshdesk alternatives, Zendesk vs Freshdesk, Freshdesk vs Zoho Desk, Intercom vs Freshdesk.