Help Scout pricing (October 2026): plans and what you pay
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Help Scout lists 3 plans, including a free plan. Paid plans start at USD 25 per user per month. That is the 4th lowest entry price of the 5 help desk software we rank that charge monthly.
Help Scout plans and prices
| Plan | Price | Limits and notes | Billed yearly |
|---|---|---|---|
| Free | Free | — | — |
| Standard | USD 25 per user per month | — | — |
| Plus | USD 45 per user per month | — | — |
From Help Scout's pricing page, checked 2026-10-12. Prices exclude tax. The vendor's page always has the current price. Price changes are logged in our software price tracker.
What it costs for your team
Monthly cost by team size, in USD at the listed per-user prices (before tax and add-ons):
| Plan | 1 user | 5 users | 10 users | 25 users |
|---|---|---|---|---|
| Standard | USD 25 | USD 125 | USD 250 | USD 625 |
| Plus | USD 45 | USD 225 | USD 450 | USD 1,125 |
Compare every product for your exact team size in the cost calculator.
Before you buy
- AI Answers at USD 0.75 per resolution.
How Help Scout compares on price
| Product | Entry price | Free plan |
|---|---|---|
| Help Scout | Free plan, then USD 25 per user per month | Yes |
| Zoho Desk | Free plan, then INR 420 per agent per month, annual (India price) (≈ USD 4.35) | Yes |
| Zendesk | From USD 19 per agent per month, annual | No |
| Freshdesk | From USD 19 per agent per month, annual | No |
| Intercom | From USD 29 per seat per month | No |
Help Scout ranks 1st of 5 in the best help desk software ranking. See also: Help Scout alternatives, Intercom vs Help Scout, Zendesk vs Help Scout.